Role Overview
As our CRM Manager, you’ll own our lifecycle program and CRM tooling from signup onward, driving parents to protect their child’s device and keeping them engaged with timely, relevant communication.
What You Will Do
You’ll own the onboarding experience, drive adoption of new features, build retention journeys, and work with Customer Support to keep the Help Center accurate and aligned with the product.
Why It Might Be a Fit
You’ll have the opportunity to work in a purpose-driven business that creates solutions to keep children safe online, with a clear goal to improve the lifecycle program and drive measurable gains in activation, engagement, and conversion.
Requirements
- 3+ years in CRM or lifecycle marketing, ideally in a subscription app, consumer SaaS
- Hands-on experience with Braze or a comparable CRM platform
- Strong knowledge of email best practices, deliverability and privacy regulations such as GDPR
- A rigorous testing approach and strong analytical skills
- Clear, concise writing and the ability to communicate results and recommendations to stakeholders
- Ability to own an established program independently, ramp up quickly and manage multiple priorities
Benefits
- Great Benefits
- Enhanced holiday & family leave
- Tech Allowance
To apply for this job please visit ats.rippling.com.
Follow us on social media