Director, Marketing Operations

Role Overview

The Director of Marketing Operations is responsible for maximizing the efficiency and effectiveness of marketing programs through the strategic use of technology, data, and process optimization.

What You Will Do

This role leads the evaluation and implementation of marketing technologies, oversees marketing automation and CRM integrations, and manages lead processes to improve conversion and pipeline performance.

Why It Might Be a Fit

The Director ensures seamless campaign execution and alignment across the customer journey, and leads the marketing operations team providing strategic direction, project management support, coaching, and professional development.

Requirements

• Highly organized, detail oriented, and analytical, with strong project management skills and the ability to manage multiple priorities and deadlines.
• Strong understanding of B2B marketing strategies, tactics and best practices and be able to connect marketing practice with data flows.
• Collaborative leader who thrives in cross-functional environments and can effectively lead, develop, and coach a high performing team.
• Excellent written, verbal, and presentation communication skills with the ability to influence stakeholders.
• Can balance strategic and operational execution with team oversight.
• Self-starter with a hands-on, ownership mindset and the ability to execute successfully in a fast-paced environment.
• Experience managing external contractors and vendors.
• Experience implementing and managing marketing technology platforms including: Marketing automation platforms (HubSpot preferred w/Admin experience), ABM platforms (6Sense preferred), Online chat and AI SDR programs (Qualified preferred), CRM and CMS integration (Salesforce preferred).

Benefits

• Competitive base salary and uncapped commission earning potential
• Award-winning training program on markets, research methodologies and sales skills
• Top performers will be eligible for an annual sales incentive trip
• Starting at 18+ days Paid Time Off
• 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
• 401(K) employer matching program
• Comprehensive health and dental benefits package
• Health and wellness packages with discounts to local gym
• Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha’s Kitchen, DC SPCA
• Community service opportunities
• Unlimited snacks and beverages