Financial Operations Assistant

Role Overview

The Financial Operations Assistant will oversee an area of the group’s operational and invoicing processes, ensuring that systems and processes are used effectively to maximise efficiency. The role requires excellent attention to detail and the ability to plan and prioritise a busy workload in order to meet challenging deadlines.

What You Will Do

The successful candidate will produce high-quality and accurate customer invoices, process customer Direct Debits, and work closely with other Departments to resolve internal and external queries. They will also contribute to process improvements and cross-functional projects.

Why It Might Be a Fit

The role requires a keen eye for detail, problem-solving skills, and the ability to multitask and prioritise work. The successful candidate will be able to demonstrate commercial awareness and identify and implement system and process improvements to increase the efficiency of the department.

Requirements

• Excellent attention to detail
• Ability to plan and prioritise a busy workload
• Keen eye for detail and problem-solving skills
• Self-motivated and self-disciplined to achieve targets
• Professionalism with respect to conduct around peers and colleagues
• Good judgement and decision-making skills
• Strong commitment to providing the very best customer service
• Positive attitude and enthusiasm towards work
• Excellent communication skills, both written and orally
• Good team worker
• Ability to identify and implement system and process improvements to increase the efficiency of the department
• Commercial awareness

Benefits

• Competitive salary
• Bonus potential
• Good range of core benefits
• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives
• Give as you earn scheme (payroll giving) and match funding