Product Operations | General Builder (All Levels)

Role Overview

Ramp is looking for ambitious generalists who want to turn difficult customer and business problems into better products and better ways of working. In Product Operations, you will own a problem space from investigation through execution and measurement.

What You Will Do

Own customer and operational outcomes, find the underlying problem, make clear recommendations, build and improve workflows, bring changes into use with empathy, and lead across teams.

Why It Might Be a Fit

We value the difficulty of the problems you have solved and the results you can explain. You will build customer understanding, product judgment, technical fluency, and the ability to lead across teams.

Requirements

• 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup
• Strong quantitative reasoning
• Customer curiosity and practical judgment about which problems matter most and how to solve them
• Strong communication skills and the ability to earn trust for your arguments across technical and business teams
• Resourcefulness, receptiveness to feedback, and evidence that you learn unfamiliar subjects quickly
• Experience using AI tools to build something or improve a workflow, with a thoughtful approach to checking quality

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)
• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health
• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay