Brand Manager

Role Overview

The Brand Manager is the single point of ownership for how a brand is represented across assigned outlets, digital platforms, and public-facing channels. This role exists to translate approved strategy, campaigns, and creative direction into consistent, high-quality execution, while actively protecting and strengthening the brand’s public reputation.

What You Will Do

Implement approved campaigns, content plans, launches, and promotions; maintain brand presence across platforms; maintain strong and stable ratings across review platforms; respond to guest reviews in a timely, thoughtful, and on-brand manner.

Why It Might Be a Fit

Ideal candidate has strong ownership mindset, comfortable coordinating across creative, operations, and external partners, proactive in identifying and resolving issues, understands the importance of public perception and guest trust.

Requirements

• 2 to 5 years of experience in brand management, marketing, or hospitality roles
• Hospitality or F&B experience strongly preferred
• Strong organisational and coordination skills
• Clear written and verbal communication
• Ability to manage multiple timelines and stakeholders
• Familiarity with social platforms and review ecosystems
• Ability to write basic copy for hygiene communication
• Calm, detail-oriented, and reliable under pressure