Role Overview
We are looking for a Retention Lead freelancer to manage a DTC brand portfolio. The position covers two aspects: client relationship and the team that produces for him.
What You Will Do
You are responsible for two things: the satisfaction and retention of your clients and the quality of what your team delivers to them.
Why It Might Be a Fit
You have done some of the work yourself, not just supervised: project management, CRM strategy, writing, or building in an email tool.
Requirements
- At least 3 years in an agency (CRM, emailing, growth, e-commerce) or with a DTC brand.
- You have done some of the work yourself, not just supervised: project management, CRM strategy, writing, or building in an email tool.
- Essential French language skills: our clients are demanding, and every word counts.
Benefits
- A long-term freelance mission with equivalent full-time availability and no exclusivity.
- 100% remote, on the French time zone, with a maximum of 2 hours difference.
- A four-piece remuneration: a monthly base fee, a fee per managed account, a commission on upsells, and an annual bonus if your accounts stay.
To apply for this job please visit jobs.workable.com.
Follow us on social media