Inside Sales Representative

Role Overview

The Inside Sales Representative position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. The incumbent ensures quality solutions and service, acting as a virtual link between customers, sales, dispatch, and management. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train as a Dispatcher as well.

What You Will Do

Responsibilities include answering and documenting all incoming telephone calls, performing routine rental transactions, assisting walk-in customers, and communicating via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders.

Why It Might Be a Fit

We are looking for a candidate with a minimum of 2 years experience in customer service, managing logistics, or coordinating activities, and strong sales ability identifying customer needs through suggestive selling or upselling. The ideal candidate will possess strong relationship-building skills, be comfortable working with a team and independently, and have a strong aptitude for problem-solving in a fast-paced environment.

Requirements

• A minimum of 2 years experience in customer service, managing logistics, or coordinating activities
• A minimum of 2 years Inside sales (direct customer contact) experience
• Must possess sales ability identifying customer needs through suggestive selling or upselling
• Strong relationship-building skills
• Ability to focus on details and complete tasks with accuracy
• Adaptability to adjust priorities and plans based on orders received
• Proficiency in basic computer and typing skills
• Ability to read, write, and speak English, bilingual is a plus
• Knowledge of applicable DOT rules, regulations and laws is a plus

Benefits

• $200, annual work boot allowance!
• Rent ANY of our equipment for FREE
• FREE Prescription Safety Glasses
• ‘My Holiday’ Benefit lets you celebrate a holiday that’s special to you without using PTO!
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!
• Robust overall Benefits available