Role Overview
The Manager, Finance Operations Automation will own and advance the customer payment experience and cash application automation capabilities within the Invoice-to-Cash value stream. Reporting to the VP, Finance Operations, this leader will work at the intersection of Finance Operations, Technology, Data, Accounting, and Client Experience to improve how customers pay and how payments are matched, applied, controlled, and reported.
What You Will Do
Responsibilities include owning the end-to-end customer payment strategy, governing banking instruction processes, overseeing customer statements, and leading the design, implementation, and continuous improvement of cash application automation.
Why It Might Be a Fit
The successful candidate will have at least 5 years of experience leading projects or programs within Finance Operations, Accounting, cash application, accounts receivable, payments, or a related domain, and strong analytical skills with experience in SQL, Python, Power BI, or comparable data and reporting tools.
Requirements
- At least 5 years of experience leading projects or programs within Finance Operations, Accounting, cash application, accounts receivable, payments, or a related domain
- Proven experience leading automation, system implementation, finance transformation, or process redesign initiatives from requirements through deployment and stabilization
- Experience designing or improving rule-based workflows, advanced matching solutions, AI-enabled processes, or exception-management frameworks
- Strong analytical skills and practical experience with SQL, Python, Power BI, or comparable data and reporting tools
- Understanding of financial controls, audit requirements, data governance, process accuracy, and the risks associated with payment and posting workflows
- Ability to translate ambiguous business challenges into scalable automation strategies, roadmaps, requirements, and prioritized backlogs
- Strong problem-solving, communication, facilitation, and stakeholder-management skills across Finance, Accounting, Technology, Data, and client-facing teams
- Advanced proficiency with Microsoft 365 tools, including Excel and PowerPoint
- Experience with ERP systems and payment or banking platforms
- Familiarity with data integration, APIs, modern automation concepts, testing, and implementation practices
Benefits
- Healthcare, dental, and vision insurance for employees and eligible dependents
- 401(k)-retirement plan with a company match of 50% up to 6% of eligible compensation
- Wellness, financial, and work/lifestyle-specific benefits
- Generous PTO accrual
- 12 paid holidays
- Paid volunteer time
To apply for this job please visit realtyincome.wd108.myworkdayjobs.com.
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