Role Overview
The ideal candidate is a proactive problem solver who thrives in a fast-paced manufacturing environment and is passionate about building strong customer relationships.
What You Will Do
Provide exceptional customer support, manage end-to-end customer order processing, and foster a collaborative approach to troubleshoot and solve operational challenges.
Why It Might Be a Fit
If you enjoy balancing customer advocacy, operational excellence, and relationship management while supporting the delivery of high-quality food packaging solutions, we invite you to join the team and make a meaningful impact.
Requirements
- Provide exceptional customer support, ensuring customer satisfaction through effective communication and issue resolution.
- Proactively communicate with customers to provide order updates and address inquiries in a timely manner.
- Manage end-to-end customer order processing, ensuring accurate entry, tracking, and timely fulfillment.
- Prioritize and process incoming orders according to customer requirements and specifications.
- Generate accurate invoices for completed orders.
- Foster a collaborative approach, working closely with cross-functional teams to troubleshoot and solve operational challenges.
- Monitor inventory levels to adhere to customer requirements and anticipate future needs based on historical data and market trends.
To apply for this job please visit recruiting.paylocity.com.
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