Business Development Representative

Role Overview

As a Business Development Representative, you will work closely with the Sales and Operations teams to grow and develop Redwood Multimodal customer accounts. You will be responsible for developing assigned customer accounts using data-driven strategic sales techniques to increase overall revenue and gross profit. You will also implement standard procedures with the Operations Department based on account requirements, negotiate pricing for orders, and maintain accurate records of load details and customer communications.

What You Will Do

Your day-to-day responsibilities will include developing assigned customer accounts, implementing standard procedures, negotiating pricing, maintaining accurate records, and monitoring account performance and service levels. You will also act as a customer-facing point of contact for issue escalation and resolution.

Why It Might Be a Fit

To be successful in this role, you will need to have excellent negotiation, communication, problem-solving, and networking skills. You will also need to be able to analyze data to develop a sound strategy for account growth and drive results within a fast-paced, dynamic work environment.

Requirements

• Minimum 2 years demonstrated success in Sales/Account Management or Operations in a freight brokerage (or similar) environment
• Excellent negotiation, Communication, problem-solving, and networking skills
• Ability to analyze data to develop a sound strategy for account growth
• Ability to drive results within a fast-paced, dynamic work environment
• Ability to travel on occasion (<20%)

Benefits

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with a annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Pet insurance, accident care, access to legal advice and more