Inside Sales Representative

Role Overview

This position is part of the Inside Sales job family, responsible for promoting and maintaining sales by originating and developing leads, performing sales (over the phone or email), and handling incoming inquiries.

What You Will Do

The representative manages customer relationships, processes orders, provides delivery and product details, and supports the sales process, occasionally performing outbound follow-ups and coordinating with operations and the Test Reports Department.

Why It Might Be a Fit

The role is key in selling both fabricated and non-fabricated steel to industrial establishments using metallurgy and product applications.

Requirements

• 1-2 years of relevant experience
• High School diploma/GED required; bachelor’s degree preferred
• Strong knowledge of sales principles, customer service processes, and the metals industry
• Ability to multi-task, prioritize, and manage time effectively
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to apply mathematical concepts to practical situations
• Sound decision-making skills based on analysis and judgment
• Ability to maintain cooperative relationships with coworkers and customers
• Proficiency in Microsoft Office and other relevant software

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with company match up to 4%
• Life and AD&D insurance
• Short- and long-term disability coverage
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) and 9 paid holidays
• Flexible Spending Accounts for healthcare and dependent care
• Wellness incentives and access to LiveHealth Online
• Employee discount program with over 30,000 deals