Data Analyst – Customer Intelligence

On Site Full TimeManila, PhilippinesRELX

Role Overview

This role is designed to build future data science and AI capability while strengthening day-to-day reporting, dashboarding, and evidence-based decision making. The Data Analyst will be responsible for turning customer, commercial, and operational data into practical insight that improves customer understanding, product decisions, retention, engagement, and business performance.

What You Will Do

The Data Analyst will analyse customer, product usage, commercial, Salesforce, survey, and operational data to identify trends, opportunities, and areas of risk. They will also work with Customer Insights colleagues to combine quantitative analysis with customer research findings and create clear recommendations.

Why It Might Be a Fit

The ideal candidate will have strong analytical and problem-solving skills, with the ability to work with complex datasets and generate practical insight. They will also be able to communicate analytical findings clearly to business stakeholders.

Requirements

  • Bachelor’s Degree holder
  • Strong analytical and problem-solving skills
  • Strong data science and programming skills
  • Experience in data manipulation, querying, and analysis using SQL
  • Skilled in data visualisation and presentation of analytical findings using Power BI
  • Competent in Microsoft Excel for data analysis, reporting, and business insight generation
  • Ability to communicate analytical findings clearly to business stakeholders
  • Strong attention to detail, especially around data quality, accuracy, and interpretation

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To apply for this job please visit relx.wd3.myworkdayjobs.com.

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