Role Overview
As a CSM, you’ll own the post-onboarding relationship for a dedicated book of business, driving retention, expansion, and real business value for contractor clients.
What You Will Do
Drive value realization, protect and grow ARR, expand accounts, and feed product insight.
Why It Might Be a Fit
You’ll be a proactive, systems-minded, and fluent individual with 5+ years of B2B SaaS CS or Account Management experience, and a meaningful plus is construction industry experience.
Requirements
- 5+ years in B2B SaaS CS or Account Management
- Construction industry experience (electrical, mechanical, plumbing) is a meaningful plus
- Systems-minded
- Proactive by default
- Fluent across audiences
- Owner’s mentality
Benefits
- Medical, dental & vision (company-paid for employee coverage)
- STD & group life (company-paid), voluntary LTD
- 401(k) with company match
- 2 weeks PTO + 56 hrs sick in year 1
- Bonus potential
To apply for this job please visit jobs.ashbyhq.com.
Follow us on social media