Client Account Manager — Influencer & Digital Marketing

Role Overview

This is a focused, outcome-driven position where you’ll own the brand relationships end to end, make sure every promised deliverable lands on time, and help the business keep and grow its clients as it scales.

What You Will Do

You’ll take the lead on account handover & ownership, check-ins & proactive updates, cross-team delivery, campaign & creator oversight, and account growth & retention.

Why It Might Be a Fit

You’ll be working directly with the leadership of a fast-growing US-based creator-commerce marketing platform that values strategic impact over simple task completion.

Requirements

• Are a Proven Client Owner: You have 3 to 5 years in client or account management and have been the main point of contact for brand clients at an agency or platform.
• Know Marketing Delivery: You understand social media, influencer marketing and campaign performance well enough to monitor progress, coordinate creator activations and explain results to a brand.
• Are Not a Sales Quota Profile: Your account management experience involves marketing delivery, not quota-driven sales or BPO book management.
• Keep Teams Aligned: You own deliverables and deadlines and keep creative, ops and technical teams accountable without a manager chasing them.
• Run on Trackers: Every commitment made on a call ends up in Notion (or a similar tool) with an owner and a date, and you follow up until it’s closed.
• Are an AI-Adaptive Operator: You use AI tools to speed up recaps, reports and follow-ups.
• Are High-Accountability: You don’t need to be chased for updates. You tell clients about problems before they find them, with a plan attached, and you own your mistakes as much as your wins.
• Communicate with Confidence: You write and speak excellent English and lead client calls with ease.
• Can Commit to the Night Shift: You can reliably work 10:00 PM – 4:00 AM PHT, Monday to Friday, with no other commitments that overlap these hours.