Customer Experience Specialist – Part Time

Role Overview

The Customer Success Telesales at Rentokil Boecker is responsible for contact management to strengthen the customer relationship which is the key to retention.

What You Will Do

Support the branches for retention, renewals, and increase branch revenue via price increase and up-selling, identify and resolve customer complaints, and provide recommendations for improvement.

Why It Might Be a Fit

Strong communication and telephone selling skills, good command of English and Arabic, and at least 1 year of experience in customer success, telesales, inside sales, customer service, or account management.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, Customer Service, or a related field
• At least 1 year of experience in customer success, telesales, inside sales, customer service, or account management
• Strong communication and telephone selling skills
• Good command of English and Arabic

Benefits

• Medical Insurance Class A
• 22 vacation days per year