Role Overview
Handling customer queries via various channels, coordinating with internal departments, and supporting to enhance overall customer satisfaction.
What You Will Do
Handling customer queries via outbound calls, chat support, social media, email, and reminding customers to collect invoice due amounts.
Why It Might Be a Fit
Excellent verbal and written communication skills, English and Hindi fluency, and experience in customer experience and social media are preferred.
Requirements
- Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree (in any field)
- Punctual and motivated
- Excellent verbal and written communications skills
- English & Hindi fluency required (at least Upper-Intermediate level)
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