Role Overview
We are looking to add a Customer Success Manager to our Customer Experience Department who focuses on building and guiding customers through a comprehensive Dental marketing strategy inclusive of our full suite of products and services.
What You Will Do
Manage a portfolio of managed services clients with sophisticated marketing strategies reliant on our products and services.
Why It Might Be a Fit
You will be consulting with health professionals to help them be more profitable, to be more present for their patients, and to make office life easier!
Requirements
- Bachelor’s degree in Business, Marketing, or another related field.
- Digital Marketing knowledge inclusive of search engine optimization, social media, pay per click advertising.
- 3-5 years of experience in customer success or account management roles within the SaaS industry or marketing/advertising industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Demonstrated ability to develop and execute customer success strategies that drive customer satisfaction, retention, and growth.
- Analytical mindset with the ability to leverage customer data to derive insights and make data-driven decisions.
- Strong problem-solving and decision-making skills, with the ability to handle complex customer issues effectively.
- Familiarity with customer success platforms and tools (e.g., CRM systems, customer engagement software) is a plus.
- Results-oriented mindset with a focus on meeting and exceeding customer success metrics and goals.
- Passion for customer success and driving positive customer experiences.
Benefits
- Competitive Compensation
- Entrepreneurial Culture
- Work/Life Balance
- Great Benefits
- No-wait 401k plan with company match
To apply for this job please visit revenuewell.applytojob.com.
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