Inside Sales Lead

Role Overview

The Inside Sales Lead is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.

What You Will Do

Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate. Assist outside sales personnel by processing priority transactions. Help train and mentor Inside Sales Representatives.

Why It Might Be a Fit

Ability to handle complex issues and problems, comprehensive product and application knowledge essential, ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs.

Requirements

• 4+ years of customer service, sales, or electrical distribution experience
• High School or GED – Required
• Knowledge, Skills & Abilities: Ability to handle complex issues and problems, comprehensive product and application knowledge essential, ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within