Partner Success Manager, Broker

Role Overview

Rippling is looking for a Partner Success Manager to support our Broker Partners. The PSM will help partners leverage Rippling to its fullest potential for their clients as well as internally within their own firm. The role involves developing long-lasting relationships, managing a book of business, and owning relationships with key stakeholders.

What You Will Do

The PSM will develop long-lasting relationships, become a virtual member of partners’ teams, increase adoption, offer white glove service, and become a product expert. The role also involves building cross-functional ties across Rippling, thinking like a partner, and holding partners accountable to success through business reviews.

Why It Might Be a Fit

The ideal candidate will have 3+ years of work experience at a SaaS company, preferably in the HCM category, in a customer or partner-facing role. The candidate should have strong benefits background, stellar written and verbal communication skills, and a track record of building strong customer or partner relationships.

Requirements

• 3+ years of work experience at a SaaS company
• preferably in the HCM category
• in a customer or partner-facing role

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or retirement plan
• Paid time off (vacation, sick leave)
• Flexible work arrangements (remote work)
• Professional development opportunities