Global Sales Operations Training & Process Analyst

Role Overview

The Global Sales Operations Training & Process Analyst is responsible for training, coaching, and supporting Global Sales Analysts to ensure consistent execution of global sales operations processes and best practices.

What You Will Do

Train, coach, and support Global Sales Analysts on quoting and estimating systems and tools, task management, data hygiene, and project closing procedures.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills, strong attention to detail, patience, and coaching ability, as well as experience in sales operations, commercial operations, customer support, or a related analytical role.

Requirements

• Bachelor’s degree in business, finance, engineering, accounting, operations, or Master’s degree in business administration (MBA) or a related field.
• 8+ years of experience in sales operations, commercial operations, customer support, or a related analytical role.
• Strong analytical and critical thinking skills with the ability to identify issues, evaluate options, and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to communicate effectively across global teams.
• Working knowledge of CRM and ERP systems, such as Salesforce, NetSuite, Oracle, or similar business applications.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.

Benefits

• Health care coverage
• Dental and vision
• 401(K) participation including company matching
• Company paid holidays with unlimited paid time off
• Generous discretionary company bonuses
• Life and disability protection
• Stock compensation (applicable to California)

Tagged as: Excel, Salesforce