Inside Sales Rep

Role Overview

The Inside Sales Rep is responsible for generating and qualifying leads, supporting quote development, and managing smaller customer relationships. They will partner with Territory Representatives to ensure a seamless customer experience. The role requires strong phone and digital communication skills, proficiency with CRM systems, and a consultative selling approach.

What You Will Do

The Inside Sales Rep will generate and qualify leads, support quote development, manage smaller customer relationships, and respond to customer inquiries via phone and digital channels. They will also identify upsell and cross-sell opportunities, contribute to regional Inside Sales performance metrics, and support marketing campaign follow-up.

Why It Might Be a Fit

The ideal candidate will have 1-2+ years of inside sales, customer service, or call center sales experience, and a strong phone and digital communication skills. They will also have proficiency with CRM systems and a consultative selling approach. Bilingual Spanish is a plus, depending on the region.

Requirements

• Associate’s or Bachelor’s degree preferred, or an equivalent combination of education and experience
• 1-2+ years of inside sales, customer service, or call center sales experience
• Certifications/License: None required for this role
• Knowledge/Skills/Abilities: Strong phone and digital communication skills, Proficiency with CRM systems, Ability to multitask and prioritize in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• A robust well-being program
• Paid holidays, vacation time, and personal/sick days each year
• 401(k) with company match and profit sharing