Sales, Customer Experience and Operations Specialist

Role Overview

The Sales, Customer Experience & Operations Specialist will support daily commercial operations by converting customer interest into sales, processing and fulfilling orders accurately, maintaining reliable stock and sales records, and delivering an exceptional customer experience from first inquiry through post-delivery support.

What You Will Do

Key responsibilities include sales and customer conversion, customer experience and relationship management, order management and dispatch, and inventory control.

Why It Might Be a Fit

The ideal candidate is a dynamic young professional with experience in perfumes and cosmetics, luxury home interiors, fashion, beauty, or premium consumer brands, and proficiency in Shopify and Excel/Google Sheets.

Requirements

• Industry Preference: Perfumes & Cosmetics, Luxury Home Interiors, Fashion, Beauty, or Premium Consumer Brands.
• E-Commerce & Systems: Direct experience with Shopify (or similar e-commerce platforms) and spreadsheets (Excel/Google Sheets).
• Core Competencies: Inventory control, stock reconciliation, stockist/distributor coordination, and omnichannel retail operations.

Benefits

• Statutory Benefits
• Pension
• HMO