Digital Marketing Business Support Manager

Role Overview

The Digital Marketing Business Support Manager provides deep digital marketing operations expertise, leading cross-functional project teams to solve high-complexity challenges for Roche. This role is responsible for delivering a broad range of activities that enable the effective operation of digital marketing and marketing technology capabilities.

What You Will Do

Delivering a broad range of activities that enable the effective operation of digital marketing and marketing technology capabilities, including campaign and content execution, web authoring, data and platform administration, user support, onboarding coordination, and issue resolution.

Why It Might Be a Fit

The ideal candidate is a proactive, innovative problem-solver with a focus on sustainable and scalable solutions, who has experience in developing effective strategies and managing key global stakeholders.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Information Systems, or a related field, or equivalent practical experience.
• 5+ years of experience in digital marketing operations, business support, marketing technology, platform administration, or a similar execution-focused environment.
• Experience supporting activities such as email production, web content publishing, database maintenance, access administration, onboarding support, or user issue resolution.
• Strong understanding of digital marketing, CRM, CMS, marketing automation, or service/ticketing platforms.

Tagged as: Project Management