Customer Operations Representative

Role Overview

Supports customer orders and delivers high-quality customer service experience throughout the order lifecycle.

What You Will Do

Administers customer order/account inquiries, order-related communication, issue resolution, order workflow support, backlog coordination, and operational customer service activities.

Why It Might Be a Fit

Requires business acumen, problem-solving skills, and effective communication skills to support customer operational needs and promote service consistency and responsiveness.

Requirements

• High school diploma or equivalent
• 1 year of prior experience in a similar role
• Business acumen and problem-solving skills
• Effective written and oral communication skills
• Skilled in using Microsoft Office: Word, Excel, and PowerPoint