Customer Operations Representative (UK)

Role Overview

The Customer Operations Representative plays a critical role by supporting the successful execution of customer orders and delivering a high-quality customer service experience throughout the order lifecycle.

What You Will Do

Administers customer order/account inquiries, order-related communication, issue resolution, order workflow support, backlog coordination, and operational customer service activities following order placement.

Why It Might Be a Fit

This role requires strong communication and problem-solving skills, with the ability to work collaboratively with cross-functional teams to support customer execution requirements.

Requirements

• Customer Order Support & Execution
• Customer Communication & Issue Resolution
• Backlog & Operational Coordination
• Systems & Process Support
• Continuous Improvement & Operational Excellence

Benefits

• On Time Payment* – Working with the finance department to ensure all finance/credit issues are resolved in a timely manner with a positive outcome