Enterprise Customer Success Manager

Hybrid Full TimeMontreal, Quebec, CanadaRockwell Automation

Role Overview

The Enterprise Customer Success Manager manages a portfolio of site-based accounts for a global customer to ensure that they achieve their business outcome with Rockwell Automation’s subscription and services contracts.

What You Will Do

Responsible for the management and Annual Recurring Revenue Target and growth strategy associated with all contracts and software subscriptions within an enterprise account.

Why It Might Be a Fit

The ideal candidate will have experience with understanding customer buying behaviors & processes, commercial acumen, and excellent presentation and communication skills.

Requirements

  • Experience with understanding customer buying behaviors & processes
  • Commercial acumen
  • Ability to motivate and work with others in a matrix environment to make customers successful
  • Excellent presentation and communication skills (written and verbal)
  • Comprehending the needs and requirements of customers to bring strategic value to them

Benefits

  • Health Insurance including Medical and Dental
  • Health Care Spending Account (HCSA)
  • Employee Assistance Program (EAP)
  • Retirement plans
  • Paid Time off
  • Volunteering Time off
  • Employer Savings Plan Matching
  • Employer Paid DC Pension
  • Maternity and Parental Leave Top-Up
  • Fitness Reimbursement Program
  • Flexible Work Schedule

To apply for this job please visit rockwellautomation.wd1.myworkdayjobs.com.


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