Business Development Operations Analyst

Role Overview

The Business Development Operations Analyst will support Root’s Business Development team by helping coordinate processes, systems, and workflows that power our partnerships and independent agents organization. Working closely with Business Development leaders and cross-functional teams, you’ll assist with partner onboarding, contracting, commission administration, CRM management, reporting, and other key operational functions.

What You Will Do

Manage day-to-day operational activities for the Business Development team, ensuring partner requests and internal workflows are completed accurately and on time. Coordinate partner onboarding activities, manage contracting workflows, support commission and incentive payment processes, and maintain accurate partner records.

Why It Might Be a Fit

Success in this role means ensuring operational processes run smoothly, maintaining accurate data and systems, and helping the Business Development team execute efficiently. You’ll need to have 4+ years of experience in business operations, sales operations, partnership operations, project coordination, or a related role, and strong judgment and problem-solving skills.

Requirements

• 4+ years of experience in business operations, sales operations, partnership operations, project coordination, or a related role
• Demonstrated ability to independently manage established processes and operational workstreams
• Strong judgment and problem-solving skills, with the ability to assess issues, develop recommendations, and seek alignment before implementing material changes
• Strong organizational skills and attention to detail, with the ability to prioritize competing needs and follow through on commitments
• Excellent written and verbal communication skills, with the ability to clearly communicate findings, recommendations, and risks
• Experience working with CRM platforms, with Monday.com experience preferred, and maintaining data quality and system accuracy
• Experience supporting contracting, procurement, commission, or vendor management processes
• Strong spreadsheet skills and proficiency with business productivity and reporting tools
• A proactive mindset with the ability to identify opportunities, take ownership of execution, and escalate decisions appropriately
• Ability to navigate ambiguity, make progress with limited day-to-day direction, and recognize when leadership input is required
• Ability to quickly learn new systems, processes, and business concepts
• A collaborative and adaptable approach, with a willingness to support a range of operational and cross-functional priorities

Benefits

• Competitive Bonus
• Equity Offering