Associate Manager, Sales Operations and Support

Role Overview

This position will be an integral part of revenue generation for the Corporate & Incentive Sales Team in North America. The Associate Manager, Sales Operations & Support will liaise with various teams to qualify, quote, negotiate, and close group business.

What You Will Do

The Associate Manager, Sales Operations & Support will receive or place telephone calls to clients to qualify, quote, negotiate, and close meeting and incentive group business. They will also leverage inbound and outbound interactions to create selling opportunities.

Why It Might Be a Fit

The ideal candidate will have strong follow-up skills, a positive attitude, excellent communication skills, and high energy. They will also have the ability to assess complex situations and make logical decisions in a diverse environment under the pressure of deadlines.

Requirements

• Absolute follow-up skills
• Strong positive attitude
• Excellent level of communication (both verbal and written)
• High energy
• Ability to assess complex situations and make logical decisions in a diverse environment under the pressure of deadlines
• Advanced knowledge and understanding of the product, terms and conditions for contracted groups, corporate and brand policies, key selling attributes and the ability to guide clients to the most competitive option
• Ability to build and maintain successful business relationships with both external customers and internal colleagues to successfully close business
• Strong financial and analytical skills, as well as ability to understand group contract terms and conditions
• Ability to use advanced business and sales knowledge to make decisions, use sound judgment, negotiate effectively, and get results
• Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions
• Ability to display the highest level of personal integrity, take responsibility for personal and organizational results, and proactively develop greater ability
• Ability to work closely with peers to offer coaching/best practices in a positive manner
• Advanced knowledge of AS400/LEGASUITES, SEIBEL, Excel, Word, PowerBI Reporting, Sharepoint, & Google Docs

Benefits

• Competitive compensation and benefits package
• Excellent career development opportunities