Sales Operations Analyst I

Title: Sales Operations Analyst (Contract & Payout Operations Analyst)
Location: Austin, TX- 3 days onsite
Duration: 12+ months contract (Possibility of extension)
Pay range: $50-60/hr on W2(DOE)
Start Date: ASAP

Summary
This role owns the day-to-day data inputs, tracking, reporting, and transactional execution that keep Client’s partner incentive and investment programs running: Salesforce record hygiene, contract intake into internal tooling, supplier onboarding coordination, payout request submission and tracking, recurring report maintenance, and cross-system completeness checks.
The work is high-volume, detail-intensive, and deadline-driven. A single mistyped field can hold up a partner payment, misstate a number in a leadership review, or fail a finance control. The ideal candidate finds genuine satisfaction in a clean, fully reconciled dataset — and in a payout that clears first-pass with no exceptions.

Responsibilities

Contracts & Records
● Create, update, and maintain Salesforce records (accounts, contracts, incentive requests, payout records) with full field completeness.
● Run regular hygiene sweeps to identify blanks, stale values, duplicates, and mismatches.
● Input executed contracts and associated metadata — entity, term dates, caps, approved amounts, GL account, cost center, project, purchasing category, supplier number — into Salesforce and adjacent internal tools, validating each field against the source document.
Procurement & Supplier Onboarding
● Coordinate supplier setup and onboarding through internal procurement systems; track intake requests from submission through supplier record activation.
● Monitor onboarding and third-party assessment status, escalate blockers, and keep requesters informed of pipeline status.
● Maintain accurate supplier reference data — name, entity, status, supplier ID — and verify consistency across procurement systems and Salesforce.
● Support contract, PO, and non-PO documentation requirements, maintaining a complete and audit-ready file trail.

Payout Operations
● Prepare and submit payout requests with complete, correctly formatted supporting detail, including invoice descriptions, amounts, currency, dates, coding, and required attachments.
● Perform pre-submission validation to confirm payout amounts fall within contract caps and approved amounts, accounting codes match the parent budget, and the entity matches the contract.
● Track payouts end-to-end from request through approval to payment, maintaining a single source of truth for status and aging.
● Diagnose and resolve rejections and exceptions at root cause, resubmit, and document recurring patterns for prevention.
● Reconcile paid amounts against approved and contracted amounts, escalating variances with supporting detail.
● Partner with Revenue Accounting, Deal Operations, and Finance on documentation requests and month- and quarter-end close support.

Reporting, QA & Tooling
● Maintain recurring trackers, dashboards, and status reports on a fixed cadence; refresh inputs, reconcile against source systems, and flag variances.
● Produce payout and budget utilization reporting — committed vs. approved vs. paid vs. remaining — at partner, program, and portfolio level.
● Run structured completeness checks against defined criteria before records advance a stage; produce exception lists identifying gaps and owners.
● Reconcile entity data across Salesforce, contract records, procurement and supplier systems, finance systems, and trackers.
● Manage lists, picklists, templates, access requests, intake forms, and queue configuration in internal tools, and document their operation.
● Own open-item logs and follow up with stakeholders on outstanding inputs.
● Maintain current, step-by-step SOPs for all recurring processes as tooling evolves.

Minimum Qualifications
● 1-3 years of experience in operations, sales/revenue operations, contract administration, procurement, AP/AR support, data entry/QA, or a related field.
● Demonstrated hands-on Salesforce experience; able to navigate objects, list views, reports, and bulk edits independently and explain how records relate.
● Exposure to transactional finance or procurement workflows (invoices, payments, POs, supplier setup, approval routing). Formal accounting background not required.
● Strong spreadsheet skills, including lookups, pivot tables, conditional logic, data cleanup, and basic reconciliation.
● Demonstrated track record of accuracy in high-volume, detail-oriented work.
● Clear, concise written communication; able to flag an issue succinctly with the relevant facts attached.
● Ability to follow documented processes precisely and identify when a process itself is broken.
Preferred Qualifications
● Comfort operating in ambiguity across multiple systems that do not perfectly reconcile.
● Demonstrated discretion handling confidential partner, contract, and financial information.

Must-Have Skills
1 Deal fulfillment experience — hands-on experience shepherding deals through a contracting-to-payout or equivalent fulfillment lifecycle, in a high-volume environment.
2 Contract/legal-adjacent experience (non-attorney) — comfort reading and interpreting legal contract language and acting on specific terms; preparing contract drafts, updating contracts, and similar work requiring high attention to detail.
3 Exceptional attention to detail and accuracy in high-volume, deadline-driven transactional work, with the ability to follow documented processes precisely.

Nice-to-have Skills
1 Deal desk experience.
2 Highly proficient Excel/spreadsheet skills — lookups, pivot tables, conditional logic, data cleanup, and basic reconciliation.
3 Experience scaling processes, programs, or organizations (moving manual work toward automation). Salesforce experience is also a strong plus, given :80% of the work happens there. A tech background is neutral — neither a requirement nor a disadvantage.

Years of overall experience required?
1-3 years in operations, sales/revenue operations, contract administration, procurement, AP/AR support, or data entry/QA. This is not a senior role; the hiring manager is prepared to train.

#RTA

For workers in the United States, PrideGlobal and it’s affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it’s affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it’s affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

Tagged as: Deal Desk, Excel, Salesforce