Manager, Digital Marketing Operations

Role Overview

The Manager, Digital Marketing Operations, keeps SingleCare’s consumer communications running with precision. This role manages CRM operations across email and SMS, runs the creative development process that moves campaigns from brief to launch, and schedules the social calendar.

What You Will Do

Build, schedule, and monitor campaigns in Braze and Twilio, manage email and SMS vendors, and turn performance data into recommendations that improve results.

Why It Might Be a Fit

This is a hands-on role with regular collaboration across Brand, Creative, Analytics, and Performance Marketing. We want a coordinator who is curious about AI and willing to put it to work, using it to streamline processes, speed up workflows, and improve campaign outcomes.

Requirements

• Bachelor’s degree, or an equivalent combination of education and experience.
• 5+ years of digital marketing experience with a background in email and SMS marketing.
• Hands-on experience with marketing automation, ESP, and SMS tools. Braze and Twilio strongly preferred.
• Working knowledge of HTML and CSS for building email campaigns.
• Experience managing workflows, timelines, and approvals across creative and cross functional teams, ideally with a project management tool such as Asana.
• Experience with social scheduling tools such as Hootsuite and Later preferred.
• Strong analytical skills, including Excel, with experience in reporting and data analysis. Tableau preferred.
• Experience managing vendors and budgets.
• A curious, hands-on approach to AI and automation, with willingness to learn new tools and change how work gets done.
• Excellent verbal and written communication skills, with the ability to work across teams in a fast-paced environment and balance competing priorities.