Role Overview
The Customer Success Manager will accompany users in the use of tools and AI in their activity, identify and resolve adoption barriers, and collect and process user experience feedback.
What You Will Do
The role involves deployment and adoption follow-up, user community animation, collection and processing of user experience feedback, performance, gain, and satisfaction follow-up, cross-functional coordination, and preparation of future deployments.
Why It Might Be a Fit
The ideal candidate has 3 to 5 years of experience, excellent interpersonal skills, a sense of customer, and a taste for field and user exchanges.
Requirements
- 3 to 5 years of experience
- Excellent interpersonal skills
- Sense of customer
- Taste for field and user exchanges
- Synthesis spirit
- Comfortable with change management
- Sensitive to UX design issues
- Ambassador posture
- Autonomous on industrial sites
To apply for this job please visit careers.safran-group.com.
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