Customer Success Manager

Remote Full TimeCanada (Remote)Sago

Role Overview

Lead the delivery of Insights Communities while building strong, consultative relationships with clients.

What You Will Do

Manage community setup, recruitment, engagement, incentive management, renewal, and overall health.

Why It Might Be a Fit

Must have 3-4 years of client-facing experience in a market research environment and Insight Communities.

Requirements

  • Bachelor’s Degree or equivalent
  • 3-4 years of client-facing experience in a market research environment and Insight Communities
  • Advanced MS Office skills (Excel, Word, PowerPoint) required
  • Experience with research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus
  • Experience in DIY survey tools (e.g. Alida) is a plus

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To apply for this job please visit jobs.workable.com.


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