Field Marketing Operations Manager

Role Overview

The Field Marketing Operations Manager ensures the new store format has the signage, placement guidance, store communication, financial support/tracking, and operational resources needed to successfully execute marketing and merchandising initiatives after opening. This role serves as a key operational partner connecting Field Marketing, Merchandising, the Planogram team, Store Operations, Creative, Finance, Procurement, Project Management, and external vendors.

What You Will Do

The primary duties include owning the day-to-day operational support model for the new store format store marketing after the initial store opening, monitoring ongoing store signage needs, establishing and maintaining a scalable sustainment process, and maintaining visibility to active and upcoming initiatives that may affect the new format stores.

Why It Might Be a Fit

The ideal candidate will have 5 or more years of experience in retail marketing, field marketing, store operations, merchandising operations, project management, marketing operations, or a related area, with strong project management skills, the ability to translate complex information into clear, actionable instructions, and experience managing or supporting purchase orders, invoices, budgets, estimates, and financial tracking.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Retail Management, Operations, or a related field, or equivalent relevant experience.
• 5 or more years of experience in retail marketing, field marketing, store operations, merchandising operations, project management, marketing operations, or a related area.
• Experience supporting multi-location retail programs, store execution, signage, merchandising changes, or similar operational initiatives.
• Strong project management skills with the ability to manage multiple workstreams, deadlines, stakeholders, and dependencies.
• Demonstrated ability to translate complex information into clear, actionable instructions for stores or field teams.
• Experience developing project briefs, execution guides, store communications, or similar operational materials.
• Experience managing or supporting purchase orders, invoices, budgets, estimates, and financial tracking.
• Strong written and verbal communication skills and cross-functional relationship management skills.
• Ability to identify risks, resolve operational issues, and escalate concerns appropriately.
• High attention to detail and consistent follow-through.

Benefits

• Competitive salary
• Medical, dental, vision, life insurance
• Paid vacation and sick days
• Paid holidays
• Tuition reimbursement
• 401(k) with company match
• In-house salon with complementary services
• Variety of food options at the corporate campus
• Merchandise discount at the onsite Sally Beauty and CosmoProf Professional store

Tagged as: Project Management