Role Overview
The Customer Success Manager will maintain strong relationships with French-speaking clients, ensuring they realize the full value of Salonkee’s digital solutions in the beauty and wellness industry. The role is essential in maintaining client loyalty and upselling, securing Salonkee’s market position, and making Salonkee indispensable to clients’ business success.
What You Will Do
The Customer Success Manager will focus on strategic upselling, product mastery, feedback loop, client education, and risk identification and management.
Why It Might Be a Fit
The ideal candidate will have fluency in French and English, outstanding written and verbal communication skills, and a keen interest in staying updated on the latest technologies.
Requirements
- Fluency in French and English
- Outstanding written and verbal communication skills
- Adept at working with software platforms
- Strong analytical and problem-solving skills
- Proven sales experience with a focus on customer satisfaction and retention
- High energy, motivated, and excited about driving growth and achieving results
- A love for numbers and growth, with the ability to translate data-driven insights into strategic actions
Benefits
- Competitive remuneration package
- Dynamic, international, and supportive work environment
- Flat hierarchies that promote open communication
- Opportunity to be part of a success story and make a tangible impact on the future of the beauty and wellness industry
- Regular company events to foster team bonding and create opportunities for networking and collaboration
To apply for this job please visit jobs.ashbyhq.com.
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