Role Overview
Join a collaborative team supporting mature, enterprise-scale Salesforce implementations that power public-facing websites, digital communications, and essential City services. The ideal candidate will bridge the gap between technology and user experience, designing intuitive digital experiences, building sophisticated customer journeys, and solving complex Salesforce challenges.
What You Will Do
Manage all aspects of user and license management, own the communication of platform changes, perform data management, proactive system maintenance, create technical documentation, and support integration with social media.
Why It Might Be a Fit
The successful candidate will have mastery of Salesforce platform capabilities, effective teamwork, conflict resolution, prioritization, and delivering value to customers, as well as adherence to Salesforce Development Lifecycle best practices.
Requirements
- Certified Salesforce Advanced Administrator
- six (6) years of experience as a Salesforce Administrator with recent hands-on experience with Service Cloud
- demonstrated English verbal and written communication skills
- effective teamwork, conflict resolution, prioritization, and delivering value to customers
Benefits
- Health Insurance
- Dental, Vision and Life Insurance
- Paid vacation and personal leave
- 6-12 weeks of paid parental leave
- Retirement contributions toward a pension plan and/or 401(k)
- Employee Assistance Plan
- Tuition reimbursement
- Discounted supplemental benefits
To apply for this job please visit slcgov.wd1.myworkdayjobs.com.
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