Customer Success Account Manager, Digital – French

Role Overview

The Customer Success Account Manager, Digital – French will own 60+ renewals per quarter from end-to-end and exceed sales targets. They will follow a structured scenario-based forecasting methodology, engage with customers to identify and mitigate renewal risk, and drive platform adoption at scale.

What You Will Do

The role involves owning 60+ renewals per quarter, following a structured scenario-based forecasting methodology, engaging with customers to identify and mitigate renewal risk, and driving platform adoption at scale.

Why It Might Be a Fit

The ideal candidate will have business fluency in French, 2+ years of full-cycle closing sales experience, a record of consistent quota over-achievement, and strong communication and presentation skills.

Requirements

• Business fluency in French (spoken and written)
• 2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction environment
• A record of consistent quota over-achievement
• Comfort in a fast-changing, high-growth environment
• Empathy for customers and teammates, and strong organisation
• Strong communication and presentation skills
• Familiarity with Salesforce

Benefits

• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles)