Customer Success Account Manager, Digital – German

Role Overview

As a Customer Success Account Manager, you will own 60+ renewals per quarter from end-to-end and exceed sales targets. You will engage with customers to identify and mitigate renewal risk and drive platform adoption at scale. You will work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal.

What You Will Do

You will own 60+ renewals per quarter from end-to-end and exceed sales targets, follow a structured scenario-based forecasting methodology, engage with customers to identify and mitigate renewal risk and drive platform adoption at scale, work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal, and contribute to an exceptional team environment that motivates the team to perform at its best.

Why It Might Be a Fit

You will have the opportunity to impact the industries that run our world, work at high velocity, and be part of a team that’s shaping an exciting array of product solutions. You will be surrounded by the best and challenged to go farther than you have before.

Requirements

• Business fluency in German (spoken and written).
• 2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction environment.
• A record of consistent quota over-achievement.
• Comfort in a fast-changing, high-growth environment.
• Empathy for customers and teammates, and strong organisation.
• Strong communication and presentation skills.
• Familiarity with Salesforce.

Benefits

• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles)