Role Overview
As a Customer Success Account Manager, you will help customers adopt the Samsara platform, realize measurable value, and renew and expand with confidence. You will manage 100+ named accounts, using AI tooling to extend your reach and focus your time where it counts.
What You Will Do
You will deeply understand the Samsara platform’s capabilities and explain them to businesses of all types, manage a portfolio of 100+ named accounts, lead the ROI and value conversation into the renewal, negotiate favorable terms, and close renewals that are a win for both the customer and Samsara.
Why It Might Be a Fit
You will thrive in a fast-changing, high-growth environment, solving problems, building relationships, and championing Samsara’s cultural principles. You will have the autonomy and support to make an impact as we build for the long term.
Requirements
- Business fluency in German (spoken and written)
- 2+ years in a customer-facing, quota-carrying role (renewals, customer success, account management or sales), ideally in SaaS, technology or logistics
- A record of consistent quota over-achievement
- Strong problem-solving, communication and presentation skills, and the ability to build trust with executives, users and internal teams
- Familiarity with Salesforce, Gainsight, Gong or similar GTM tools
- Comfort in a fast-changing, high-growth environment
- A bachelor’s degree from a 4-year institution, or equivalent practical experience
Benefits
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
To apply for this job please visit samsara.com.
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