Mid-Market Account Manager

Role Overview

As a Mid-Market Account Manager, you will be a trusted advisor and long-term partner to customers, helping them understand the Samsara platform and its capabilities. You will work cross-functionally with Sales, Support, Deal Desk, Operations, and Product to strategically solve problems and optimize customer experience and business outcomes.

What You Will Do

You will deeply understand the Samsara platform’s capabilities and explain them to businesses of all types. You will also demonstrate a willingness to learn, investigate, diagnose, and resolve technical issues for customers, build trusted relationships with operational and executive stakeholders, and drive adoption and measurable value by leading strategic customer engagements, product consultations, and value check-ins.

Why It Might Be a Fit

You will thrive in a rapidly changing, high-growth environment, and you will have the autonomy and support to make an impact as we build for the long term. You will be surrounded by the best and brightest professionals out there, and you will have the opportunity to earn above-market compensation that can outpace the broader market over time.

Requirements

• 2 to 5+ years in a customer-facing role such as renewals, account management, or sales, ideally in SaaS, technology or logistics supporting or working with technical products.
• A track record of consistent quota over-achievement.
• Solutions-oriented with strong problem-solving skills.
• Proven track record of building trust and communicating effectively and empathetically with a wide variety of internal and external stakeholders.
• Strong communication, presentation, and organizational skills.
• Familiarity with Salesforce, Gainsight, Gong or similar GTM tools.
• Bachelor’s degree from a 4-year institution, or equivalent practical experience.

Benefits

• Annual on-target earnings (OTE) range for full-time employees for this position is $51,021—$77,175 USD.
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans