Growth Systems Manager (Business Development & Marketing Technology)

Role Overview

The Growth Systems Manager is an individual contributor role responsible for the technology platforms that support Sandstone Care’s Growth team, including Admissions, Business Development, and Marketing. This role serves as the primary technology partner for Growth leaders, translating business needs into scalable solutions that improve efficiency, client engagement, and census growth.

What You Will Do

Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms. Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality.

Why It Might Be a Fit

Success in this role requires a blend of technical expertise, project leadership, business partnership, and a commitment to continuous improvement.

Requirements

• Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform with ability to show examples of hands on experience configuring a CRM required
• Experience with New Resilence, Salesforce, or a healthcare focused CRM strongly preferred
• Experience with API integrations is preferred
• Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9 is a strong plus; willingness to learn and own these systems is required
• Familiarity with HIPAA-compliant marketing data tools (Ours Privacy, Freshpaint, or similar), Google Analytics 4, and tag management is a plus
• Must be able to work across multiple time zones
• A high school diploma or GED is required. Bachelor’s Degree is preferred
• Previous experience or general knowledge of behavioral health treatment providers is preferred
• Experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Access, etc.

Benefits

• A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
• 401(K) program with 5% company match
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching
• A collaborative and supportive community of therapists and team members: Fostering a positive work environment