Sales Account Executive (APAC)

Role Overview

The Inside Sales Representative is the first point of contact for prospective customers across the APAC region. In this role, you’ll engage with marketing-generated inbound leads, understand customers’ business needs, qualify sales opportunities, and determine whether Sangoma’s solutions are the right fit.

What You Will Do

Connect with prospective and existing customers through phone, email, video conferencing, chat, and other communication channels to build strong relationships and identify business opportunities. Provide pre-sales support, product information, solution recommendations, and budgetary pricing to help customers make informed purchasing decisions.

Why It Might Be a Fit

You’ll work closely with Sales, Technical Support, Customer Success, Finance, and other internal teams to deliver an outstanding customer experience and ensure timely resolution of customer concerns. You’ll consistently meet or exceed individual sales, activity, and customer satisfaction goals while contributing to overall team success.

Requirements

• Excellent English communication skills, both written and verbal
• At least 1–2 years of experience in Inside Sales, Account Management, Business Development, Customer Success, or a similar customer-facing B2B sales role
• Demonstrated ability to identify, qualify, nurture, and advance sales opportunities through the sales pipeline
• Strong interpersonal, relationship-building, negotiation, and problem-solving skills, with a customer-first approach
• Comfortable learning and explaining technical products and solutions
• Experience using CRM platforms (Salesforce preferred) to manage customer interactions, sales opportunities, and account activities
• Highly organized with strong time management skills and the ability to manage multiple priorities in a fast-paced, target-driven environment
• Self-motivated, results-oriented, and able to work independently while collaborating effectively with cross-functional teams
• Proficient in Microsoft Office and other business productivity tools