Role Overview
Lead the evolution of the customer experience throughout our entire value chain, connecting people, processes, and technology to drive consistent, agile, and memorable experiences.
What You Will Do
Mastery of tools and methodologies such as Customer Journey, Voice of the Customer (VOC), NPS, CSI, and process improvement.
Why It Might Be a Fit
Strategic and analytical thinking, leadership, innovation, and results-oriented approach. Ability to influence, connect teams, and mobilize transformation initiatives.
Requirements
- Industrial Engineering
- Marketing
- Business Administration
- or related fields
- Minimum 6 years of experience in Customer Experience (CX) or related areas
To apply for this job please visit linkedin.com.
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