Senior CSM for Finance and Spend Management – Australia New Zealand

SAP is seeking a Senior CSM for Finance and Spend Management to engage with customers, drive value realisation, and ensure business outcomes are met. The role involves account management, adoption planning, and execution, as well as expansion of solutions or services. The ideal candidate has 8+ years of experience in sales, services, or solution management, with expertise in finance and spend management solutions and delivery models.

Requirements

• 8+ years’ experience in either Sales, Pre-Sales, Services or Solution/Product Management
• 8+ years’ experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner
• Strong executive presence and relationship-building skills, particularly with finance and procurement leaders
• Experience and knowledge of finance and spend management business models, strategies, and lines of business processes is preferred
• Proven ability to handle difficult customer situations and discuss challenges with customer executives
• Commercial/deal support skills
• Relationship-driven mindset with excellent verbal and non-verbal communication skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions
• Ability to apply risk-mitigation strategies to customer situations
• Bachelor’s degree or equivalent required
• MBA or related post-Bachelor qualification is preferred

Benefits

• Constant learning
• Skill growth
• Great benefits
• Wellbeing support