Head of Sales Operations and Enablement – Gamma Business

Role Overview

The Head of Sales Operations & Enablement leads Sales Operations, Enablement, Sales Support and Breadth Accounts for Gamma Service Provider. The role creates the discipline, insight and capability to sustain 5x qualified pipeline coverage, improve conversion and Breadth Gross Margin, strengthen forecasting and deliver scalable reporting, enablement and sales processes.

What You Will Do

Own the sales operating framework, including planning, qualification, contracting, handover, revenue realisation, cadences and controls. Deliver trusted reporting and forecasting across pipeline creation, conversion, velocity, slippage, risk and accuracy. Lead responsive, commercially focused Sales Support with clear service and process measures.

Why It Might Be a Fit

Senior sales operations, revenue operations, commercial excellence or enablement experience in B2B technology, telecoms, wholesale or service provider markets. Proven ownership of CRM, pipeline, forecasting, reporting, sales processes, playbooks and onboarding.

Requirements

• Senior sales operations, revenue operations, commercial excellence or enablement experience in B2B technology, telecoms, wholesale or service provider markets
• Proven ownership of CRM, pipeline, forecasting, reporting, sales processes, playbooks and onboarding
• Strong understanding of recurring and usage-based revenue, Gross Margin, retention, churn and channel models
• Advanced analytical capability using HubSpot or similar CRM, Excel and BI tools
• Knowledge of UCaaS, CCaaS, CPaaS, SIP, voice, mobile, messaging, MVNO or carrier services is advantageous
• Proven people leadership, coaching and accountability across operational and account-facing teams

Benefits

• 25 days annual leave + birthday
• Subsidised private medical insurance
• 5.1% matched pension contributions
• Enhanced parental leave
• Life assurance and Income protection
• Share save and incentive plans
• Electric Vehicle and Cycle scheme
• Employee discounts
• Volunteer day