Partner Success Manager

Saviynt’s Partner Success Manager will manage and enable the partner ecosystem to drive successful customer delivery outcomes, strengthen post-sales collaboration, and improve partner operational maturity.

Requirements

• Strong customer-facing skills, including executive presence, excellent written and verbal communication, and professional etiquette
• Act as a trusted advisor to partners by driving adoption, engagement, and long-term value realization from the platform
• Monitor accounts for changes in product implementation, adoption enabling partners to deliver at scale
• Possess strong presentation and communication skills, along with the ability to effectively manage escalations, drive resolution, and maintain stakeholder confidence in high-pressure situations
• Possess a strong background in the Identity Security domain with an understanding of Saviynt’s product portfolio and solution offerings
• Skilled at setting and managing expectations, mediating discussions, and resolving issues effectively
• Collaborate cross-functionally with internal teams to address customer concerns, resolve escalations, and ensure successful outcomes
• Build strong executive-level relationships and maintain regular engagement with customer stakeholders to ensure alignment and satisfaction
• Ability to prioritize and manage multiple tasks concurrently in a fast-paced environment
• Self-motivated, proactive, partner-centric, creative, and possess a strong work ethic with a focus on delivering exceptional outcomes

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance