Role Overview
Deliver exceptional customer experience from order placement through final delivery, serving as a primary point of contact for customers via phone, chat, email, and text.
What You Will Do
Coordinate daily dispatch operations, resolve post-order concerns, process customer transactions, and maintain thorough knowledge of company products and inventory.
Why It Might Be a Fit
Passionate about delivering exceptional customer service, experienced in customer service and dispatch, and skilled at problem-solving and critical thinking.
Requirements
- Passionate about delivering exceptional customer service
- Experienced in customer service, dispatch, transportation coordination, retail operations, or a related field
- Effective communicator with excellent verbal, written, and active listening skills
- Highly organized with exceptional attention to detail and the ability to prioritize multiple tasks in a fast-paced environment
- Skilled at problem-solving, critical thinking, and making sound decisions while remaining calm under pressure
- Comfortable working across multiple software platforms simultaneously
- Possesses strong analytical and data entry skills with a high degree of accuracy
- Adaptable and flexible, with the ability to adjust priorities as business needs change
- Committed to teamwork, accountability, and continuous improvement
Benefits
- Opt-in for Health benefits, Dental and Vision and optional Health Savings account (HSA) plan
- 401K
- Work life balance
- Paid Time Off (PTO)
- Regular schedule
- Generous merchandise discounts
- Pet Insurance
- Tuition Assistance
To apply for this job please visit recruitingbypaycor.com.
Follow us on social media