Customer Experience Associate

Role Overview

As a Customer Experience Associate, you will be the face of our branches, providing exceptional service to customers and helping them achieve their financial goals. You will be a people-centric individual who connects with customers in a relatable way and takes a proactive approach to discovering their needs.

What You Will Do

Your day-to-day responsibilities will include processing transactions, nurturing relationships, and contributing to the branch’s targets by identifying and fulfilling simple sales opportunities. You will also be a technology expert, introducing clients to our mobile banking applications and assisting them to better manage their banking needs.

Why It Might Be a Fit

This role is right for you if you have proven customer service skills, are willing to assist in a professional and friendly manner, and are comfortable in simple sales situations. You will have the opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers and will be supported by leadership through meaningful development conversations.

Requirements

• proven customer service skills
• willingness to assist in a professional and friendly manner
• comfortable in simple sales situations
• strong technical skills

Benefits

• competitive compensation and benefits package
• internal training to support career growth and enhance skills
• opportunity to join a forward-thinking organization
• rewarding career path with diverse opportunities for professional development