Customer Experience Associate (Contract)

Role Overview

As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and providing exceptional service throughout their journey. You will build strong customer relationships, uncover and solve customers’ needs, and demonstrate success in a target-based performance environment.

What You Will Do

You will process day-to-day transactions, nurture rich relationships, and contribute to the branch’s targets by identifying and fulfilling simple sales opportunities. You will also be a technology expert, introducing clients to our mobile banking applications and assisting them to better manage their banking needs.

Why It Might Be a Fit

This role is ideal for someone who has proven customer service skills, is willing to assist in a professional and friendly manner, and is available to work a flexible schedule. You will be part of a collaborative team of innovative thinkers and have opportunities for professional development and growth.

Requirements

• Proven customer service skills
• Willingness to assist in a professional and friendly manner
• Availability to work a flexible schedule
• Comfortable in simple sales situations
• Strong technical skills

Benefits

• Competitive compensation and benefits package
• Internal training to support career growth and development
• Opportunity to join a forward-thinking organization
• Rewards for high-performance
• Supportive leadership through meaningful development conversations