Customer Experience Associate – Saskatoon CBC & Main Branch

Role Overview

As a Customer Experience Associate, you will be the face of the branch, providing exceptional service to customers, and building strong relationships with them. You will be proactive in discovering customers’ needs, processing transactions, and contributing to the branch’s targets by identifying and fulfilling simple sales opportunities.

What You Will Do

You will build strong customer relationships, deliver excellent customer service, uncover and solve customers’ needs, explain complicated concepts simply, and demonstrate success in a target-based performance environment.

Why It Might Be a Fit

You will be recognized and rewarded for high-performance, supported by leadership through meaningful development conversations, and have opportunities for professional development and growth.

Requirements

• proven customer service skills
• willingness to assist in a professional, friendly, and efficient manner
• availability to work a flexible schedule
• comfort in simple sales situations
• strong technical skills and ability to promote digital and self-service banking options

Benefits

• competitive compensation
• benefits package