Customer Experience Associate – UpperWentworth

Role Overview

As a Customer Experience Associate, you will be the face of our branches, providing exceptional service to customers and building strong relationships. You will be proactive in discovering customer needs, processing transactions, and contributing to the branch’s targets by identifying and fulfilling simple sales opportunities.

What You Will Do

You will build strong customer relationships, deliver excellent customer service, and demonstrate success in a target-based performance environment. You will also be responsible for explaining complicated concepts simply, uncovering and solving customers’ needs, and demonstrating an eagerness to learn and determination to succeed.

Why It Might Be a Fit

You will be a good fit for this role if you have proven customer service skills, are willing to assist in a professional, friendly, and efficient manner, and are available to work a flexible schedule. You will also be comfortable in simple sales situations and have strong technical skills to promote digital and self-service banking options to our customers.

Requirements

• proven customer service skills
• willing to assist in a professional, friendly, and efficient manner
• available to work a flexible schedule
• comfortable in simple sales situations
• strong technical skills

Benefits

• opportunity to join a forward-thinking organization
• rewarding career path with diverse opportunities for professional development
• internal training to support your career growth and enhance your skills
• organization committed to making a difference in our communities
• competitive compensation and benefits package